Policies

All tickets are subject to service fees. Our tickets are processed through a third party, which charges a convenience fee per ticket to offset operational and product costs. Phone order or mail in ticket fees are $4 per ticket, internet “print at home” tickets are $4 per ticket.

If the amount you pay for a ticket is incorrect regardless of an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: Event Management will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of human error or a transactional malfunction of this website.

Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, Customer Service will attempt to contact you, using the information provided at the time of purchase. If Customer Service is unable to reach you after its initial attempt, Customer Service may cancel your order and may sell your tickets to another customer without further notice.

Unlawful re-sale of tickets (or attempted re-sale) is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by Event Management, provided that even if such consent is obtained, any use of Event Promoter’s trademarks and other intellectual property is subject to Event Management’s consent.

You expressly understand and agree that: (a) this site and any of the services are provided on an “as is” and “as available” basis and that this site makes no warranties, representations or conditions (as used in this section “warranties”) of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement and that any such warranties are hereby expressly disclaimed, and (b) this site specifically makes no warranties that it or any of its services, including any content, information, products or services obtained from or through the use of this site or any of the services, will be provided on an uninterrupted, timely, secure or error-free basis or that such services or the results derived therefrom will meet your requirements or expectations.

Occasionally, events are canceled or postponed due to unforeseen occurrences or Act of God. BBLS Festival of Champagne & Sparkling Wine will not provide refunds for such cancellations. BBLS Festival of Champagne & Sparkling Wine and Fast Forward Events shall assume no liability whatsoever in the event that an event is rescheduled or postponed due to fortuitous event, Act of God, unforeseen occurrences or any other event that renders performance of this event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency. Fast Forward Events and BBLS Festival of Champagne & Sparkling Wine will make every effort to offer a substitution event in the case the event cancels because of a fortuitous event or Act of God.

You expressly understand and agree that in no event shall this site, including its affiliates and licensors, be liable for any damages whatsoever, including any direct, indirect, incidental, consequential, special or exemplary damages, and any damages for loss of profits, savings, goodwill or other intangible losses, regardless of whether this site had been advised of or could have foreseen the possibility of such damages, arising out of or in connection with: (a) the use, inability to use or performance of any of the services of this site, or (b) any unauthorized access to or modification to any of your content or transmissions, or (c) any other matter relating to this site or any of the services.

BBLS Festival of Champagne & Sparkling Wine is dedicated to providing a harassment-free experience for everyone. This includes, but is not limited to sexual orientation, race, ethnicity, age, gender, gender identity or expression, disability, physical appearance, and/or religious affiliation (or lack thereof). Attendees are expected to be cognizant of potentially offensive actions, language, or imagery when interacting with others. Harassment of any kind will not be tolerated at any BBLS event venue including, session rooms, tasting expos, festival grounds, receptions, brunches and dinners, and any social media platforms or online forums. If attendee does not follow our BBLS code of conduct, they may be asked to leave the festival and may not be welcome back for future events.

We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

Attendee authorizes the Event (BBLS Festival of Champagne & Sparkling Wine) and anyone authorized by them, to retouch or alter any photographs taken of the event Participant and use it, in whole or in part, with or without the Participant’s name, signature, and/or other identification of any other fictitious or real person, in any and all media, for advertising or commercial purpose, and to claim and register its copyright in same; and further, release the Event, and their respective employees, directors, officers, agents, successors, and assigns from any and all liability arising from the use of the participant’s photograph and from any blurring, distortion or optical illusion which may occur or be produced, as well as from the use of the Participant’s name, signature, and/or information; and further relinquish all right, title and interest in and to the negatives and prints and their reproduction, including the right to approve their final form, context and use.

No camera or recording devices are permitted at the Event, except as approved by Festival Management.

Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below.

We may use Data to customize and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data; (iii) a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider; (iv) pursuant to legal process or law enforcement; (v) we find that your use of this site violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property; (vi) or (vi) this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.

Like many web sites, we may set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our web site and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement. However, the companies serving the advertising do not have access to our cookies. These companies usually use non-personally identifiable or anonymous codes to obtain information about your visits to our site.

As you browse BBLS Festival of Champagne & Sparkling Wine, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with BBLS Festival of Champagne & Sparkling Wine. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your personal page configuration area. You may request deletion of your user account by contacting us. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted.

We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.

While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.